Teenused numbrites

Teenuste baasstatistika kanalite ja asutuste lõikes. Osutamiste arv näitab, mitu korda teenust osutati. Aasta rahulolu näitab, kui rahulolevate klientide osakaalu. Aasta halduskulu näitab teenuse osutamise kulu asutusele. Kliendi halduskoormus näitab, kui palju aega kulus klientidel kokku teenuse tarbimiseks konkreetses kanalis.

Government administration

15

All services across channels

E-selfservice

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

37 432 78.00% 0.00€ - -

State portal Eesti.ee

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

200 006 - 0.00€ - -

Website/ homepage

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

323 23.75% 225 890.00€ - -

E-mail

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

- - 0.00€ - -

Telephone

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

- - 0.00€ - -

Counter service at the bureau

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

61 000 68.00% 0.00€ - -

At the customer

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

- -25.00% 0.00€ - -

The total statistics of services under the governance area

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

298 761 41.08% 225 890.00€ 0.00h 0.00h

Ministry of Education and Research (administrative area)

2

Archimedes Foundation

2

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Evaluation of foreign education qualifications in Estonia

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Website/ homepage

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

E-mail

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

At the customer

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

www.studyinestonia.ee - Higher education possibilities in Estonia

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

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Website/ homepage

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Ministry of the Environment (administrative area)

1

Environmental Board

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Forest notification

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

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State portal Eesti.ee

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

E-mail

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

E-selfservice

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Counter service at the bureau

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Ministry of Justice (administrative area)

1

Ministry of Justice

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Submission of applications and documents in the Company Registration Portal

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Website/ homepage

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Pages

EU logos

Arendusprojekt on ellu viidud ja rahastatud Majandus- ja taristuministri käskkirjaga 16.10.15 nr 15-0329 "Toetuse andmine rakendusasutuse tegevusteks avalike teenuste koosvõime loomiseks" kinnitatud "Avalike teenuste koosvõime loomine" programmi raames.