Teenused numbrites

Teenuste baasstatistika kanalite ja asutuste lõikes. Osutamiste arv näitab, mitu korda teenust osutati. Aasta rahulolu näitab, kui rahulolevate klientide osakaalu. Aasta halduskulu näitab teenuse osutamise kulu asutusele. Kliendi halduskoormus näitab, kui palju aega kulus klientidel kokku teenuse tarbimiseks konkreetses kanalis.

Government administration

15

All services across channels

The total statistics of services under the governance area

Osutamiste arv (kordades) Aasta Rahulolu (%) Aasta halduskulu (€) Otsene ajakulu klientidele (h) Kogu ajakulu klientidele

- - - - -

Ministry of Finance (administrative area)

2

Ministry of Finance

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Submitting e-tenders in public procurements

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Statistics Estonia

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Consumer price index

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Ministry of Social Affairs (administrative area)

1

Social Insurance Board

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Entrepreneur's applications to the Social Insurance Board

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Ministry of Economic Affairs and Communications (administrative area)

8

Road Administration

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Issuing the document proving the right to drive

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Ministry of Economic Affairs and Communications

5

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Funding for the development of public services

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Describing services in the service catalogue

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Baltic Sea Region Programme

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Service search from the service catalogue

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Requesting trainings

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Information System Authority

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Notification service of state portal eesti.ee

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Maritime Administration

1

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

An electronic solution for simplifying administrative procedures (Electronic Maritime Information System)

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

The total statistics of services under the governance area

The number of times the service has been rendered Annual satisfaction Annual administrative cost Direct customers time The whole time customers

- - - - -

Pages

EU logos

Arendusprojekt on ellu viidud ja rahastatud Majandus- ja taristuministri käskkirjaga 16.10.15 nr 15-0329 "Toetuse andmine rakendusasutuse tegevusteks avalike teenuste koosvõime loomiseks" kinnitatud "Avalike teenuste koosvõime loomine" programmi raames.