Teenused numbrites
Teenuste baasstatistika kanalite ja asutuste lõikes. Osutamiste arv näitab, mitu korda teenust osutati. Aasta rahulolu näitab, kui rahulolevate klientide osakaalu. Aasta halduskulu näitab teenuse osutamise kulu asutusele. Kliendi halduskoormus näitab, kui palju aega kulus klientidel kokku teenuse tarbimiseks konkreetses kanalis.
Government administration
15All services across channels
E-selfservice
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
37 432 78.00% 0.00€ - -
State portal Eesti.ee
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
200 006 - 0.00€ - -
Website/ homepage
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
322 -37.50% 213 620.00€ - -
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
- - 0.00€ - -
Telephone
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
- - 0.00€ - -
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
- - 0.00€ - -
Counter service at the bureau
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
61 000 68.00% 0.00€ - -
At the customer
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
- -25.00% 0.00€ - -
The total statistics of services under the governance area
Osutamiste arv (kordades)
Aasta Rahulolu (%)
Aasta halduskulu (€)
Otsene ajakulu klientidele (h)
Kogu ajakulu klientidele
298 760
32.30%
213 620.00€
0.00h
0.00h
Ministry of Justice (administrative area)
1Ministry of Justice
1
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
Submission of applications and documents in the Company Registration Portal
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
Website/ homepage
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
The total statistics of services under the governance area
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
Ministry of Finance (administrative area)
2Ministry of Finance
1
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
32 107
72.00%
-
-
-
Submitting e-tenders in public procurements
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
32 107
72.00%
-
-
-
E-selfservice
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
32 107
72.00%
-
-
-
Statistics Estonia
1
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
165 700.00€
-
-
Consumer price index
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
165 700.00€
-
-
Website/ homepage
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
165 700.00€
-
-
The total statistics of services under the governance area
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
32 107
72.00%
165 700.00€
-
-
Ministry of Social Affairs (administrative area)
1Social Insurance Board
1
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
Entrepreneur's applications to the Social Insurance Board
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
State portal Eesti.ee
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
The total statistics of services under the governance area
The number of times the service has been rendered
Annual satisfaction
Annual administrative cost
Direct customers time
The whole time customers
-
-
-
-
-
Pages
Arendusprojekt on ellu viidud ja rahastatud Majandus- ja taristuministri käskkirjaga 16.10.15 nr 15-0329
"Toetuse andmine rakendusasutuse tegevusteks avalike teenuste koosvõime loomiseks" kinnitatud "Avalike teenuste koosvõime loomine" programmi raames.